Welcome to Community Health Improvement Collaborative

Ethiopian coffee and health talks bring people together over a warm, familiar tradition to share important health information in a relaxed and culturally meaningful way. As the aroma of freshly brewed coffee fills the air, conversations flow—blending wellness education with community connection. It’s more than just coffee; it’s a time to listen, learn, and support each other in improving health and well-being.

The Focus of Coffee, Culture, & Care

Coffee, Culture & Care” is part of CHIC’s flexible, culturally responsive outreach model. Alongside digital tools like Zoom calls and health check-ins by phone, this in-person coffee conversation strategy is a gentle yet impactful way to:

Share vital information on chronic disease prevention, nutrition, mental health, and more
Address myths and fears in a trusted setting
Listen to our elders' stories and tailor resources that resonate
Foster relationships that go beyond “patient and provider”—toward community and care

Health Starts with Connection ☕❤️

As part of CHIC’s Community Health Education Program, At CHIC, we meet people where they are — through phone, Zoom, home visits, and our favorite: one-on-one or group Ethiopian Coffee Time and Health Discussions are designed to meet people where they are — in neighborhood parks and corners — and spark meaningful health conversations. We tailor each session to the needs of individuals and communities, delivering culturally responsive health education in a relaxed and familiar setting. Because at CHIC, we believe health talks are most powerful when they start with genuine connection and a cup of coffee

Ethiopian Coffee & Health Talks

Ethiopian coffee creates a warm, welcoming space to share knowledge about health and wellness while honoring a beloved tradition.
Recently, we had the joy of sitting down with two of our neighbors over freshly brewed Ethiopian coffee, engaging in meaningful conversations about healthy lifestyles, gardening, and the benefits of fresh herbs. As the coffee brewed and its rich aroma filled the air, we exchanged stories, shared laughter, and offered practical tips—transforming a simple gathering into a powerful moment of connection and community health promotion.

Health Promotion Programs

Community health promotion and education play pivotal roles in fostering the well-being of individuals and communities alike. These vital initiatives aim to empower individuals with the knowledge and skills necessary to make informed decisions about their health. As a result, this helps prevent illness and promotes healthier lifestyles. Our approach is a dynamic and inclusive strategy that recognizes the multifaceted nature of health and the unique needs of individuals and communities.

Health Education and Awareness

Our multi-lingual and qualified health education specialists provide need based and culturally informed health education and awareness to individuals or groups. Prior group or individual needs assessment is conducted to tailor the health education session.

This service is available in person, via phone, or Zoom.

Health Literacy

Based on the information provided on the client intake form, our experienced health education specialists develop tailored health literacy sessions using plain language communication to address the unique needs of patients. This helps patients make informed decision about their health.

Our qualified and experienced health navigators help patients and care takers to understand their health plans and make appropriate decisions in a timely manner.

This service is available in person, via phone, or Zoom.

Health Care Navigation and Advocacy

The program focuses on promoting the interests, rights, and well-being of patients or healthcare consumers within the complex healthcare system. The services include:

Supporting Patient Rights: Helping patients to understand and exercise heir right to informed consent, privacy, dignity, and access to healthcare.
Navigating the Healthcare System: Healthcare systems can be daunting and confusing, especially for those facing serious illnesses or complex medical issues. We help patients and care givers to navigate the system by explaining procedures, treatment options, and insurance coverage.
Communication Bridge: Helping patients and care givers to communicate their concerns, questions, and preferences, ensuring that healthcare decisions are informed and patient-centered.
Care Coordination: Healthcare advocates assist in coordinating care among multiple healthcare providers, specialists, and services. They help ensure that all aspects of a patient's care are well-integrated and aligned with the patient's needs and preferences.
Insurance and Billing Support: We help patients to understand their insurance policies, file claims, and address billing issues to minimize financial burdens.
Patient Education: We provide patient education on various health topics, including preventive measures, treatment options, and lifestyle changes. We empower patients to take an active role in managing their health.
Addressing Disparities: Healthcare advocates may focus on addressing healthcare disparities and ensuring equitable access to quality care for marginalized or underserved populations.
Confidentiality and Privacy: We adhere to strict standards of confidentiality and privacy to protect the sensitive medical information of our clients.

Organizing Community Health Evens

We organize health fairs to conduct health screenings, health education and to raise awareness about important health issues. This is to empower individuals with the knowledge and tools they need to take control of their well-being. In addition, health events promote a sense of unity and shared responsibility for health within the community, fostering a culture of proactive healthcare management and prevention. Our goal is to improve the overall health and quality of life for residents while strengthening community bonds.